Privacy Policy

Last updated: 27 August 2026. Juthour Tech respects your privacy and uses personal data only for legitimate business, store-operation, security and customer-service purposes. This policy explains what we collect and how it is handled.

Information we collect

  • Account and contact details such as name, email, telephone number, company and saved addresses.
  • Order, payment-status, invoice, delivery, return and customer-support records.
  • Technical data such as IP address, browser, device, language, cookies and website activity.
  • Project information, drawings or specifications that you choose to send to us.

How we use information

We use data to create and secure accounts, process orders and payments, arrange delivery, provide support, answer enquiries, prevent fraud, keep accounting records, improve the site and comply with applicable legal obligations. Marketing messages are sent only where permitted, and you may unsubscribe using the link or controls provided.

Cookies and analytics

Cookies are used for essential functions including sign-in, cart contents, language and security. Optional analytics or marketing technologies may be used according to the choices available through the site and browser. Blocking essential cookies may prevent parts of the store from working correctly.

Sharing and payment processing

We disclose only the information reasonably required to trusted service providers such as hosting, security, payment, accounting and delivery partners. Payment credentials may be processed directly by the selected payment provider and are subject to that provider policy. We do not sell personal information.

Retention and security

Information is retained only for as long as needed for orders, warranties, support, accounting, dispute resolution and legal requirements. We apply reasonable organisational and technical safeguards, but no online system can guarantee absolute security.

Your choices and rights

Subject to applicable law, you may request access, correction, export or deletion of relevant personal data, or object to certain processing. Some records must be retained for legal, tax, fraud-prevention or contractual reasons. You can update many account details directly from your customer account.

Children, changes and contact

The store is intended for customers able to enter a valid purchase agreement. We may update this policy when services or regulations change. Privacy requests can be sent to [email protected] or through the contact page.